Frequently Asked Questions

Is there a free trial?

No — we charge from day one so you get a real fleet onboarded fast. Cancel anytime, no contracts.

How is "active driver" counted?

Any driver in your roster whose status isn't "terminated" counts. Terminated drivers have a 7-day reactivation window before the seat drops permanently.

What if I terminate a driver and want them back?

You have 7 days to reactivate from your drivers page. After 7 days, you'll need to re-add them as a new driver.

Do I need a Stripe account?

No. You enter your card at checkout and we handle billing through our secure Stripe-powered flow.

Can my safety manager log in too?

Yes — invite teammates with Owner, Manager, or Safety roles. Each role sees only what they need.

What's the $50 driver application fee?

When a driver submits their branded application, you're charged $50. The completed package is stored automatically in their DQ file. Non-refundable.

What's the difference between the Carrier Plan and the Templates Pack?

The Carrier Plan is a full portal subscription. The Templates Pack ($797 one-time) gives you the DQ + FMCSA document templates stamped with your branding — no portal, no subscription.

How do I cancel?

From your billing settings. See the Cancellation Policy for full details.